This is an English translation of our German Allgemeine Geschäftsbedingungen (AGB) for convenience. In case of any discrepancy, the German version is legally binding.
The provider of VitalPerform is EB Sport & Technik GmbH, Holzgerlingerstr. 16, 71101 Schönaich, Germany ("Provider"). These terms apply to the use of the app and the associated services via my.vitalperform.app.
VitalPerform is an app that brings together health, nutrition, training, personality and other areas. VitalPerform is not a medical device and does not replace medical advice, diagnosis or treatment. Evaluations serve personal information and self-reflection purposes only.
An account is required to use the service. Your details must be accurate; login credentials must be kept confidential. Access is not transferable.
All prices include statutory VAT. The prices displayed in the app at the time of booking apply.
Payment is processed through our payment provider Stripe (Stripe Payments Europe, Ltd.). Subscriptions run for the chosen period (month, half-year or year) and renew for the same period unless cancelled in time. Cancellation is possible at any time, effective at the end of the current period.
If you work with a coach, your access may be covered by their package; use is then governed accordingly for the duration of the collaboration. Coach packages are agreed separately and on request.
Consumers have a statutory right of withdrawal of 14 days from conclusion of the contract. You may withdraw from or cancel the contract without giving reasons – informally by email to kontakt@vitalperform.app. For digital content and services, the right of withdrawal may expire early if performance begins with your express consent before the deadline.
The app may not be used improperly. In particular, no third-party rights may be infringed and no unlawful content may be uploaded.
The Provider is liable without limitation for intent and gross negligence, as well as under the Product Liability Act. For simple negligence, the Provider is liable only for breaches of material contractual obligations and limited to the typical, foreseeable damage.
The Provider may adjust these terms with reasonable notice; ongoing contracts are affected only as permitted by statutory requirements.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, to the extent legally permissible.